Thank you for your choice to Sancusto! Any question please feel free to contact your seller via email first. You will get an appreciate solution within 24 hours(48 hours for weekend).
30-Day Money-Back Guarantee for Any Reason
You are offered a FULL REFUND or REPLACEMENT for any reason if return your undamaged product and packing within 30 days of purchase. PLEASE NOTE: Return shipping costs should be paid by customer if the reason for return isn’t quality-related.
12-Month Warranty for Quality-Related Issues
All quality-related issues will be highly taken care of, and you are offered a REPLACEMENT or FULL REFUND with shipping costs for quality-related issues. PLEASE NOTE: Any shipping label should be used within 6 days from your receiving.
How to Get A Shipping Label?
Please contact your seller via email. Find your order or link below, click ask a question, then begin your email.